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Connecting Canadians with the help they need, when they need it most

The 211 helpline and online directory are here to help Canadians with life’s challenges. It connects people to important community resources based on their needs, from basics like housing and food to support for seniors and children, and even in crisis situations. United Way is a proud founder of 211 in Canada, providing money and support to make sure everyone in the country can use these services.

Connect with Resources in your Community

Call 2-1-1 for local social, health and government services including food bank or meal delivery programs near you. The award-winning phone helpline is answered and updated by highly-trained specialists.

211 helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages. 211 Information Services are supported by a partnership including United Way, the County of Essex and the City of Windsor.

Learn More


211 helpline is a valuable tool for individuals from diverse backgrounds and various professions.

For People: Connecting individuals to the programs and services they need when they need them. (211 Ontario)

For Government & Communities: Providing the data needed to identify service needs and unmet needs, improve responsiveness of support, and deliver better value for taxpayer dollars. (211 Ontario)

For Partners: Connecting agencies and non-governmental groups to improve access to services, build connections and gain insights. (211 Ontario)

211 Helpline Resource Guide

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