Help Starts Here

 211 logo web.jpgUW_LOGO_ENG_HORIZ_co#73EB6D.jpg Help starts here:
United Way/Centraide Windsor-Essex County and 211 help Ontario residents navigate the stress
of the winter season

Windsor, ON: December 12, 2017 – The winter months can cause both financial and emotional stress, especially for people living on a low income or coping with a change in their circumstances. United Way is proud to support the 211 helpline, which provides individuals and families with the help they need to brave the winter season. By calling 2-1-1 from anywhere in Ontario, or visiting , residents can access a wide variety of community services, including:

  • Community Volunteer Tax Clinics, offering low-income individuals and families help to file their taxes.
  • Financial support with utility bills, keeping heat on for families during the cold months of winter.
  • Holiday toy programs, helping children experience the joys of the holiday season.
  • Holiday meals and gift baskets to combat the hunger and isolation that winter and poverty can bring.
  • Out of the Cold programs, providing hot meals and/or beds to the homeless and hungry.
  • Snow removal for seniors and people with disabilities.
  • Winter coats and boots for children, to keep them warm through the cold of winter.
  • Support for the homeless, including winter clothing, boots, sleeping bags and care kits.
  • Meals on Wheels and transportation assistance for seniors and those with disabilities, helping them eat enough food through the winter and make it to critical medical appointments in any weather.
  • Friendly visits and calls for seniors, keeping them connected and providing cheer during the holidays.
  • Recreation opportunities, providing ways to make friends, get active and reduce isolation.
  • Mental health programs, including distress lines, crisis programs, support groups and more.

“Poverty is a far-reaching and complex issue. The challenges it brings are never more difficult than during the winter and holiday season,” said Lorraine Goddard, United Way CEO. “United Way partners with agencies throughout Ontario to support community services that can be accessed through 211. These services help people stay connected and healthy during these cold months, even on a limited income.”

Calling 2-1-1 is the easy way to find financial, emotional and other supports in Ontario communities this winter. Internet phone users can call 1-877-330-3213, and TTY users can call 1-888-340-1001.

About Ontario 211 & United Way
211 is a three-digit number that helps Ontarians navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 150 languages. Ontario 211 Services is a non-profit agency, established to develop and govern the 211 system in Ontario. 211 is supported by the Province of Ontario, and is a proud partner of United Ways across the province. Through its partnership with 211 and investment in hundreds of community programs, United Way works to improve lives locally.


Media Contacts:

Destiny Bedwell
Marketing and Communications Coordinator
Ontario 211 Services
Ph: 416-777-0211, ext. 225
Cell: 416-559-4643

Lorraine Goddard
Chief Executive Officer
United Way/Centraide Windsor-Essex County





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United Way/Centraide Windsor-Essex County
300 Giles Boulevard East, Unit A1
Windsor, Ontario N9A 4C4
t: 519-258-0000 | f: 519-258-2346
Charitable Registration #: 10816 0334 RR0001