Join us in improving lives in Windsor and Essex County
A generation from now, we want Windsor-Essex County to be a prosperous community where all children have the ability to achieve their dreams and reach their potential.
This doesn’t happen by chance—it takes dedication, passion, talent, and a strong desire to make the world a better place.
Our culture is about caring—for one another, our community, and the results we achieve together.
Ready to do your best work? Join our team…
STUDENT SUCCESS COACH
REPORTS TO: Program Director, On Track to Success
Type: Contract, Full – Time
United Way/Centraide Windsor-Essex County has made a promise to the community – to change the odds for children and their families so they have equal opportunities for success in school and life. We have adopted the community problem-solving approach called collective impact and have committed to working alongside community partners to realize the vision of improving population-level outcomes for children and youth from cradle to career.
POSITION SUMMARY
Reporting to the Program Director, On Track to Success, the Student Success Coach is responsible for facilitating the program elements and wrap-around support services for youth and their families in the On Track to Success program.
The individual will work as part of the program team to assist in the development of strategies to enhance the quality of the program, improve student retention and academic performance, and ensure the participants transition to a post-secondary program successfully. The individual will also have site-specific responsibilities which will include working with the school board and community partners and supporting program volunteers under the direction of the Program Director, On Track to Success.
The Success Coach will act as a liaison and advocate for the family and provide systems navigation support. This role will also be responsible for tracking outcomes and will work alongside the evaluation and continuous improvement team to provide the data necessary to evaluate the effectiveness of the program.
FUNCTIONS
- 60% Direct Support to Students & Families
- 25% Program Development & Delivery
- 5% Partnership Communication & Development
- 10% Program Administration & Reporting
RESPONSIBILITIES
- Engage and mentor youth to ensure academic and personal success
- Liaise with local secondary schools and other community organizations to help deliver programming that supports retention and high school completion for students enrolled in the program
- Work with youth and their families to mitigate the effects of poverty by helping them access financial support, hosting regular support meetings as required
- Facilitate students’ access to all program elements that aid in achieving program outcomes
- Establish and maintain a safe and effective learning environment for students, program partners, and volunteers
- Support virtual and in person programming, ensuring it is highly interactive and engaging for students
- Discuss student concerns with program Team Lead, customizing approach to meet the unique needs of each individual.
- Implement and promote the program for parents to improve family engagement
- Maintain accurate student and volunteer records, ensuring that all required documentation is complete
- Ensure all program policies and procedures are being followed by participants, staff, and volunteers
- Assist with evaluating the effectiveness of programming by recording appropriate data and program statistics.
- Support engagement opportunities for donors and funders in collaboration with United Way major giving team
- Act as a liaison between United Way/Centraide Windsor-Essex County, community agencies, and stakeholders as required
- Perform other duties as assigned
KNOWLEDGE & SKILLS
Knowledge
- Understanding of educational theories and culturally responsive pedagogy
- Understanding of motivation theory and strategies to support behaviour change
- Understanding of systemic barriers and challenges facing students
- Student development theory – how to best prepare students for success in post-secondary studies
- Microsoft Office Suite and other educational applications
Skills
- Written and verbal communication
- Time management and prioritization of tasks
- Problem-solving
- Leadership and mentorship
- Interpersonal and collaboration
- Group facilitation
Abilities
- Able to think creatively and strategically, have excellent judgment, and be able to work in a changing environment
- Able to motivate and influence others
- Fluency in another language is considered an asset
- Must maintain a valid G driver’s licence and access to own transportation; will be responsible for transporting program participants from time-to-time
- Ability to work flexible hours including evenings and weekends, when necessary
- A vulnerable sector police check is required
QUALIFICATIONS
Education: University degree in social work, education, social sciences, or a related field, or equivalent combination of education, training, and experience.
Experience: A minimum of 2 years working with youth or other social service sector programming experience.
WORKING CONDITIONS
- 16-month contract, full-time position, 35 hours per week, with potential of contract renewal
- Medical/health benefits begin after successful completion of probationary period.
- Participation in our group pension plan after one year
- Generous Vacation Entitlement & Paid Sick Days
- Summer Hours, Wellness Program, Employee Discounts
- Majority of working hours spent out in the community, with office hours for program administration duties.
- Must maintain a valid driver’s licence and access to own transportation; will be responsible for transporting program participants from time-to-time.
- Travel to and from Leamington & Windsor is required for this role
- Ability to work flexible hours including evenings and weekends, on occasion.
- Police clearance, including a vulnerable sector check, is required.
- Fluency in another language is considered an asset.
If you have the above-mentioned qualifications, please submit your resume and cover letter tocareers@weareunited.com by Monday February 19, 2024.
We thank all applicants for their interest. Please note that due to the volume of resumes, only candidates selected for an interview will be contacted.
United Way/Centraide Windsor-Essex County is committed to developing a diverse and inclusive workplace. We encourage candidates from diverse backgrounds, including those who may need accommodations, to apply to join our team. In accordance with the Accessibility for Ontarians with Disabilities Act (A.O.D.A.) please contact us should you require accommodation to apply or if selected to participate in an a
Job Types: Full-time, Fixed term contract
Contract length: 16 months
Salary: $50,000.00-$60,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
Schedule:
- Monday to Friday
Education:
- Bachelor’s Degree (preferred)
Experience:
- youth mentoring: 2 years (preferred)
Language:
- Arabic (preferred)
- Spanish (preferred)
Licence/Certification:
- G Drivers Licence (required)
Work Location: In person
Application deadline: 2024-02-19