United Way Centraide Windsor-Essex Chatham-Kent is committed to providing an inclusive experience for all users. During an accessibility assessment, some parts of this website were identified as having accessibility concerns, dating back to its original construction. Based on these findings, significant accessibility updates have been made to ensure that the core experience is accessible to the widest possible audience.
Accessibility Standards
We aim to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible. These guidelines serve as a benchmark for creating accessible digital content and functionality.
Accessibility Efforts
Despite our upgrades to improve accessibility, there are some lingering issues which will be addressed during our next website redesign. We acknowledge the following challenges:
- The Carousel, found on some web pages, do not audibly announce live region content updates with each slide transition, and the updating slide action may interfere with some screen reader cursor positioning.
- The Expandable Menu in the top Banner region is keyboard operable, but lacks screen reader features for an optimal user experience.
- The Tab Panel, on some web pages, is not designed with accessibility interactive features, making the screen reader experience in understanding the content relationships challenging.
Feedback and Contact Information
Your feedback is important in helping us improve. If you encounter an accessibility barrier or have suggestions for enhancing your experience, please reach out to us:
Email:
info@weareunited.com
Phone: 519-258-0000
Mailing Address: 300 Giles Boulevard East, Unit A1, Windsor, ON N9A 4C4
When you contact us, please include the following:
- The nature of the accessibility issue.
- The specific page or feature you were attempting to access.
- The web browser, screen reader, or any other assistive technology that is being used by the user.
- Your preferred method of communication.
Commitment to Accessibility
While we recognize that improving accessibility is an ongoing process as technology develops, we are dedicated to addressing known issues, where feasible, and making necessary improvements. Thank you for your patience as we work toward a more accessible experience for everyone.